Thank you for shopping at geniusaitechnologies.com! To protect your rights, please carefully read the following return and exchange policy.
- Return and Exchange Period
You can request a return or exchange within 7 days of receiving the product.
If you do not request a return or exchange within 7 days, or if the product has been used or damaged, no return or exchange will be accepted. - Returnable Items
Returnable and Exchangeable Items: Unused, intact furniture and accessories in their original packaging, including dressing tables, dressing stools, wall cabinets, fabric sofas, and plush sofa covers.
Non-Returnable and Exchangeable Items: Sale items, clearance items, or items damaged due to personal reasons. - Return and Exchange Process
Contact Customer Service: Submit a return or exchange request via email or phone.
Provide your order number and photos of the product (if there are any damage or quality issues).
After confirmation, Customer Service will provide the return address and instructions.
A refund or exchange will be processed after the returned product has been inspected. - Shipping Information: Return or exchange shipping costs for product quality issues are borne by this website.
Returns due to personal reasons: Shipping costs are the responsibility of the customer. - Refund Policy
Refunds will be processed within 7 business days after the product is returned and inspected.
Refunds will be refunded to the original payment method. - Damage and Defects
If the product you received is damaged, missing parts or has quality problems, please contact customer service within 24 hours after signing for it.
Provide photos and order information, and we will arrange a replacement or compensation for you as soon as possible. - Customer Support
If you have any questions, please feel free to contact us:
Email: [email protected]
Phone: (774) 899-0527